Q. When would I send a thank you?
A. Of course, it depends on your business, but we believe it's always appropriate to say thank you after a purchase of a product or service. Here's what you need to ask yourself; what are your customers worth and how far do you think a high-quality thank you will go? Should you send one every time? Probably not, but you should send when you feel it's appropriate; such as after a certain type or amount of purchase or for certain specialty items. Whatever your needs, Integrato enables you to immediately and automatically send a superior quality thank you after any event/transaction.
Q. Is it just a thank you or can we put special offers and other product information on individual print pieces based on that particular person's/organization's purchase/service history?
A. It's entirely up to you. Integrato can dynamically produce an individual direct mail piece based on specific transaction. And it's the same cost regardless of what we put on each individual printed piece.
Q. Do you always print and mail the next day?
A. All of our business, technology and operational processes enable us to receive data one day, and automatically print and mail the next business day. The only exceptions are when the US Post Office is closed for holidays.